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Sky HD box - Pin Code

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Turnip:
Hi folks,

Have an elderly customer with a Sky HD box but no internet.

He's signed up but can't view certain programmes as his Pin Code seems to be in error.

Sky have confirmed his code - Last 4 digits - but seems incorrect.

Guess he could have never changed his Pin Code as has never been on line.

Thought there might be a code for this issue - Seems not - Any thoughts ? - Chris.

astracat:
hi turnip
last 4 numbers of sky account is the norm to change the pin only other way internet needed see this https://www.sky.com/help/diagnostics/your-sky-tv-pin/sky-plus-reset-pin-with-remote if no internet then sky would have to do it but only problem with that is sky send signal via internet you could try to update the sky box on some one elses internet ie some one who also has a dish on the home
good luck
astracat

Turnip:
Hi 'Cat'

Nice one, much as I thought. Guess have to bring the box home and try sort over the internet, though being me and not him might give identity issues.

I had just hoped for a default code - Guess there is one, but no one cares mention.

Recall a Christmas a while ago with a Freeview box. Having several days free I started with 0001 and worked my way up to three thousand and a bit where it eventually clicked in. Daft possibly, but chuffed when sorted.

Wonder if the SKY HD needs direct connection or is Wi-Fi enabled. Gather its old stuff and 'Q' is now the biz - Chris.

astracat:
hi turnip
no such over ride code on these boxes could see if he has an old card for the box if so try last 4 digits on that card if it says wifi on box then yes ,otherwise its a cable to router .these can be updated via the dish but it still keeps the code .trying 0001 to 9999 will take forever and makes for sore fingers 
use to install these before retirement
good luck
regards
astracat

ps could ask for another box already coded to card

Turnip:
Hi 'Cat',

Wouldn't mind 0000 to 9999 but you have take a ten minute break after a few tries. Hadn't thought check card digits for some reason. Elsewise will bring it back to the ranch and fiddle on line. Hate boxes if not the unplug and wait ten minutes biz.

Thanks again. Note you're retired but still can't give it up - Good on you, happy Crimble - Chris.

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