Philips 47pfl9603d/10 Firmware Corrupt, No remote usage, no side panel

[fopa]

Hi,

Admitedly i am not a repiar man by trade but i do have a computing degree for what its worth.  I have had nothing but trouble with a 47" hd lcd, the first one went into flames and was collected by Philips themselves after 5 months of sheer lunacy with no tv, philips technical manager finally replace it with a second hand TV 9 series TV.

I noticed the firmware was dating back to 2008 so upgraded the firmware last night, after the update i have lost the use of the side panel buttons and the remote control is unresponsive.  I do have a picture etc but its not via HDMI as i cant switch over from the default scart.

So could anybody help me resolve this issue by maybe getting this set back to factory default, or via some other software.

Philips 47pfl9603d/10 original firmware Q591E-0.58.5.0