Author Topic: Samsung LE37C550 switching off (Read 4593 times)

markc · « **on:** July 19, 2012,11:06:57 »

Hi,
I have this set in the workshop. The customer says it will switch off randomly & then come back on.
So far it has not gone off for me. Checked for dry joints etc. Has anyone else had this fault or any ideas?
Thanks
Mark

Mulja tv repair portal · « **on:** July 19, 2012,11:06:57 »

watteau · « **Reply #1 on:** July 20, 2012,07:44:00 »

Hi,
If there is a 'Watchdog' option in the service menu, try switching it to 'OFF',
this has given this effect on other Samsung models.
Regards,
John

markc · « **Reply #2 on:** July 20, 2012,11:09:19 »

Hi John,

Thanks for the reply. I can't see that option in the menu though.
Have done a fimware upgrade & the set has been on for 2 days without a problem.
I think I'll return it and let them try again.

regards
Mark

Mulja tv repair portal · « **Reply #2 on:** July 20, 2012,11:09:19 »

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