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Sony KDL-26S5500 Tuning problem

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Geoffrey Foster:
Hi,

When tuning the set shows the correct number of services ( 139 - Larkstoke Tx ) but some cannot be selected and do not show on the programme guide.  eg BBC1 and BBC Parliament are there but BBC2 and BBC News are missing, even though they are all on the same multiplex.

I have brought the set back to the workshop ( different Tx and aerial ) with the same results.  Re-tuned with the aerial out etc, manual input of multiplexs, fresh install, service menu and factory reset.  Software is M3.218.

Help - any suggestions welcomed.

Best wishes, Geoffrey.

Turnip:
Hi Geoff,

First thought it an oldie, but as manufactured in 2009, shouldn't have update problems. Suggest a screen smash main from the Flea could be a cheap option - Chris.

Bet it's a Vestel, as they make most small screen 'Sony' stuff. Note PS and PW on the boards.

watteau:
Hi,
That's not the latest software, below link contains the latest,
worth a try.

http://www.mediafire.com/download/9hei3neeo80yens/kdl-37s5500.rar

Regards
John

Geoffrey Foster:
Checking the channel list I found the missing programmes in the 6, 7 and 8 hundreds and was able to move them to the programme list - very time consuming, I also turned off auto tune update in the set up menu.

I have since found another, much younger set with the same problem a KDL-32EX653 but did not note down the software version on that.

Thanks to Turnip for your reply but it is not a Vestel, a real Sony.

Thanks to watteau for the link my first thought was a software problem but as it is showing up on the EX653 I will try and find a couple more of those and check them before making any changes.

Best wishes,

Geoffrey.

Davy:
I had this problem on a elderly Philips LCD.

What was happening some digital channels was missing, you could tune them in and others would disappear, it was the same channels that appeared and disappeared. I tried a firmware update via the USB socket it didn't help, they would stay tuned until you switched the set off.

The problem was when free view altered their format coding, according to  Philips Technical nothing could be done because of the small memory size of the set.

I advised to get a latest freeview box and use that, it's far cheaper than buying a new TV set and scrapping one that produced excellent pictures.

I feel you may have the same problem, being related to memory bit size.

EDIT:
This was the reason that made many freeview  boxes having to be replaced making them unusable.

Dave

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