Mulja tv repair portal

General => General Forum => Topic started by: Turnip on May 06, 2011,12:13:17

Title: Shop Jimmy ? - not me - ever - again.
Post by: Turnip on May 06, 2011,12:13:17

Hi folks,

Went to "Jimmy" for an odd Vestel main-board. DPD on line delivery gave advice of failed delivery due to "no one at home" several times but no non-delivery advice appeared through the letterbox.

Tried to rearrange delivery but can't without failed delivery advice - guess they never came, so I haven't got any, and can't find the DPD phone number - they hide it well - any thoughts - Chris.

Title: Re: Shop Jimmy ? - not me - ever - again.
Post by: davenjax on May 06, 2011,12:52:45

hey chris 08459505505 sales support /08448240505 missed delivery number .dave

Title: Re: Shop Jimmy ? - not me - ever - again.
Post by: shopjimmy on May 07, 2011,05:47:05

Hi Chris:

Could you please email me with your Order Number at frank@shopjimmy.co.uk?  I am so sorry to hear that this happened, and as soon as I know which order we are talking about, I can resolve the issue and yell at DPD about this.  In no way does this fit our agreements with them.

Regards,

Frank Verdeja
COO, UK Operations
ShopJimmy UK Ltd

Title: Re: Shop Jimmy ? - not me - ever - again.
Post by: Turnip on May 08, 2011,12:44:17

Hi and thanks Dave and Frank,

Thanks for advice - Chris

Title: Re: Shop Jimmy ? - not me - ever - again.
Post by: Turnip on May 11, 2011,12:50:04

Hi folks,

As an update, problem was caused by incorrectly transcribed post code. Panel delivered today after a phone call from the lady DPD driver when she found that my address and post code didn't tie up.

Once again - thanks to all, especially folks at "Shop Jimmy"  -  seen to care about outcome - Chris.