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Equipment Repairs => LCD TV forum => Topic started by: chrissie jones on August 07, 2011,07:44:20

Title: PHILIP 37AV555D LCD TV
Post by: chrissie jones on August 07, 2011,07:44:20
once again fokes.got this set in last week,its a stange one.all tunes in perfect,sound on channals perfect,on screen graghics ok,backlite ok but no picture.i was told firmware update but i dont think it is....help.... :41:
Title: Re: PHILIP 37AV555D LCD TV
Post by: Ohm Supplies on August 07, 2011,10:01:20
Chrissie,

Is'nt this set a Toshiba, not a philips?

regards
Andy
Title: toshiba 37AV555D LCD TV
Post by: chrissie jones on August 07, 2011,10:13:37
its a toshiba sorry.
Title: Re: PHILIP 37AV555D LCD TV
Post by: Ohm Supplies on August 07, 2011,13:39:25
I think it is a software problem needing the service tool (KEL tool in this case), not sure Tosh send them out as is the case with some of the USB upgrades as its a bit more expensive than that, but there would be ways round not having to buy one

regards
Andy
Title: Re: PHILIP 37AV555D LCD TV
Post by: chrissie jones on August 08, 2011,02:50:16
priced one with chales hyde...£107.06..stupid price...anyway,thanx alot for the info.
Title: Re: PHILIP 37AV555D LCD TV
Post by: sparky on August 08, 2011,02:56:14
hi
use a freeview box
dave
Title: Re: PHILIP 37AV555D LCD TV
Post by: chrissie jones on August 08, 2011,03:00:06
tryed a digital tv box.but did'nt work..
Title: Re: PHILIP 37AV555D LCD TV
Post by: Ohm Supplies on August 08, 2011,03:56:35
The upgrade needs to be done with the tool. As it’s a picture fault with no graphics then an external source wont do in this case  (graphics come after the picture). You could borrow one from another engineer.

Regards
Andy
Title: Re: PHILIP 37AV555D LCD TV
Post by: chrissie jones on August 08, 2011,04:08:45
if im able to borrow a kel tool.where do i get the software fro please.
Title: Re: PHILIP 37AV555D LCD TV
Post by: Ohm Supplies on August 08, 2011,05:00:33
chrisse

sorry, i dont use this forum much so i'm not sure if ive done something right. can you check your in box for your gmsin account please?

regards
Andy