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Equipment Repairs => LCD TV forum => Topic started by: markc on July 19, 2012,11:06:57

Title: Samsung LE37C550 switching off
Post by: markc on July 19, 2012,11:06:57

Hi,
I have this set in the workshop. The customer says it will switch off randomly & then come back on.
So far it has not gone off for me. Checked for dry joints etc. Has anyone else had this fault or any ideas?
Thanks
Mark

Title: Re: Samsung LE37C550 switching off
Post by: watteau on July 20, 2012,07:44:00

Hi,
If there is a 'Watchdog' option in the service menu, try switching it to 'OFF',
this has given this effect on other Samsung models.
Regards,
John

Title: Re: Samsung LE37C550 switching off
Post by: markc on July 20, 2012,11:09:19

Hi John,

Thanks for the reply. I can't see that option in the menu though.
Have done a fimware upgrade & the set has been on for 2 days without a problem.
I think I'll  return it and let them try again.

regards
Mark