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Equipment Repairs => LCD TV forum => Topic started by: saud52 on February 26, 2019,03:36:22

Title: PHILIPS 42PFL7606K/02 Q552.2ELA
Post by: saud52 on February 26, 2019,03:36:22
Dear friend !

I have a problem with my Philips TV model: 42PFL7606K / 02, chassis Q522.2ELA My TV is working and I can start automatic channel programming. The TV finds all programs, analog and DVBCs, but can not save. I tried to update the software with the new firmware. I have downloaded firmware and upgrade instructions from Philips website for this TV. I did everything according to instructions. The firmware update was started normally, but soon a problem occurred! When the upgrade reaches 95%, upgrade will stop and TV will show the following error message: "Software Activation failed. Remove all connected USB devices, ........
Below is written: "Close".
I've tried again,  to find a solution on Philips website: https://www.philips.co.uk/cf/XC000015760/what-to-do-when-a-software-update-fails-on-philips-tv , But I have same problem, the software update again not possible, after all these steps! Gentlemen, what else am I doing? Do you have a solution for it? Maybe I need better software?
Best regards !

 :03:
Title: Re: PHILIPS 42PFL7606K/02 Q552.2ELA
Post by: downunder on February 27, 2019,02:23:51

I don't suppose the attached is related to your problem.                 Bruce
Title: Re: PHILIPS 42PFL7606K/02 Q552.2ELA
Post by: astracat on February 27, 2019,06:10:39
hi
try to factory reset in different country then save unplug then start factory reset again back to your country this will force built in software to original
version ,otherwise it will need replacement mother board or replacement main processor factory software is in main processor ?
regards
astracat