Toshiba 32AV615BD

[Geoffrey Foster]

Hi,

Just in for repair with No Sound.

Sound is present at the headphone socket but no sound from the internal loudspeakers.  When the volume control is operated the words " MASTER VOLUME" appear on screen and the numbers change, I have not seen the word master on screen on one of these sets before.

I would like to get into the service menu but none of the codes in my notebook work on this model.

Anyone any ideas ?

Many thanks, Geoffrey.