Hi Bruce,
Get real, forget Brexit.
Said respected firm is totally serious, they never ever joke. Mind you they get peeved if you forget send off a T/con for sorting, as seemingly wasting their time - And that's serious.
Admit haven't yet tried attached T/cons but have never known said firm not to sort anything they advertise to repair.
Guess it's the 'Double Sided Thermal Tape' - Whatever, well it's 2019 where the impossible is now possible, and possibly Green - Chris.