Panasonic DMR-ES30V vcr no power

[djkrasikn]

hello
I sent to service and they fixed the display but the vcr couldn't fix it. After a thorough examination I was able to understand that the vcr mechanism is driven by ic2501 /BD6904FP/. On BD6904FP spec leg 1/21 - 12v measured 12.6v, leg 7 - 17v measured 16v and leg 19 - 5v here comes the problem measured 0.1v. This pin 19 comes from ic6302. on ic6302 at the input (4) 5.8v and at the output (1) 0.1v comes out. where does the problem come from?
i have the schematics i can send them