Samsung LE40R87BD LCD TV - relay clicking repeatedly but wont start

[RichardOtter]

Hi All,

Had the clicking issue earlier this week.  Googled it, and WOW! opened a can of worms.  Opened it up, capacitors bulging, replaced them, still no joy.  Attempted the EEPROM reset, no joy.  Decided to put it all back together and try calling Samsung........
......if you are in the UK, I would suggest not even bothering to open it, they are completing FOC repairs to this problem.  the guy on the line (number above) said, it was difficult for people to get any assistance from them to begin with, but the powers that be have seen the light.

Dont bother trying yourself, get it fixed for free, well done Samsung for growing a pair at last!

[northender]

hi telly people, i am in the same boat as you but i dont even have a soldering iron so i  cant fix it, the supprt number in the back of the manual doesn even work anymore, just say service is unavaliable!!

[BUFM]

Sorry if this is the wrong place to make my initial post but, I just have to say that you guys are truly fantastic! I 'had' a TV with the same fault as originally described at the beginning of this thread! Resetting the ROM worked for me!

I recently started out repairing Plasma & LCD TV's after my dad gave it up after 'millions' of years in the trade, he just couldn't be bothered with surface mount technology, He's standing by me now teaching me more, I've always been by his side where I could over the years and have a good backround in electronics but what you guys have showed me recently just takes his knowledge and modernises it!

I can't thank you enough! I have now signed up to this great forum and WILL be back, I'll help out where I can, you can be sure of that!

Nice one!

BUFM...

[HomerJ]

All, contact Samsung first! I too have this problem, and I was advised to go through the retailer and use the Sale of Goods Act, goods fit for purpose. :chok: But on reading your posts above, I contacted Samsung Customer Services. They have agreed that it is a known fault and that a local tv repair company will be in touch to come to my home and repair the TV free! 

So I'm just waiting for the call......
I'll keep you posted.

Mark

[stylzz]

Tried all of the above but still clicking. Am i doing it right? Fit short, plug in, cut the short, then turn on?

[sparky]

no

[stylzz]

Whats the right way then please?

[sparky]

read from page 1

[stylzz]

Have done. From page 1 "Switch on and then remove the short. Bring the set out of standby. Now access the service mode as follows".
Set has no main switch so does it mean switch on at the mains, then remove the short and bring out of standby?

Thanks

[Turnip]

Hi - always take a piccy first - Chris.

[tv john]

We are talking about electrical safety here, after all you didn't hear about the house going on fire because the guy attempted to repair his Samsung tv. He fitted an inferior component which went on fire.
In the past I've seen dry joints,capacitors and on-off switches all going on fire,so get a tv engineer to repair your Samsung lcd tv.

John.

[daz]

Well said john!
I love this site and always try to help where I can, but I do question the wisdom of encouraging Joe public to bugger around in the back of their TVs, not only from a health and safety point of view (sure someone will get sued sooner than later) but also from a financial point of view as I don’t know of an engineer making much money these days, decades of knowledge given away for free to Joe public is that wise ????
PLEASE DISCUS!

Daz

[Contrast John]

Too true daz
Driving a P registered Astra estate is testimony to how much a tv engineer earns!
Not sure how much use to joe public our topics are-at least as to repairing things. Think they are more likely to get into some bother rather then complete a repair to the high standard required. Unfortunately with this trade there are no regulations regarding who should be allowed inside the back of a tv set full of dangerous voltages. Gas fitters and electricians have to be qualified and registered to do their job and coincidentaly seem to command greater respect (and greater charges) from the public then ourselves, yet the level and quantity of knowledge required in our trade is far greater.
OK had my gripe-on the plus side gotta say that this is a great site and those of us in the trade are always helpful to each other. The equipment we`re working on is becoming ever more complex and information scarcer, so we`re going to need to stick together and share what info there is to have any chance of paying the bills, whilst (reluctantly) accepting that this is an open site.
Regards
John.
 

[udaydabke]

hello if you are in need of any service manual please contact mr has on 91229924114860. you will have to deposit the cost of it in advance in his hdfc bank account and he will send it you by email. he sends it. i ordered many manuals from him.good luck.

Hi John and RB
Set now up and running. It was a case of a corrupted eeprom. Thanks John for the info.
For anyone with the same problem the procedure is as follows.
On this model the eeprom in question is IC 1803 (24C256) 8 pin smd and is located on the underside of the main board near the common interface. The clock and data pins are pins 5 and 6 and are identifiable by the 100 ohm smd resistors connected to each of them. Fit a shorting link (on long wires) between the pins. Reassemble the chassis. Switch on and then remove the short. Bring the set out of standby. Now access the service mode as follows-
Using the remote control, switch to standby, press info, menu, mute and power. The set should start and display the service menu. Using scroll keys select item 8 and enter by scrolling right. Select "tuner" and set to auto. Revert to previous screen by pressing menu. Now scroll to "reset" and enter by scrolling right. The set will revert to standby. Power back on and tune in stations.                                          Thanks again tv john for the information.

John.

[sparky]

hi
rang that number does,t work is this a another con merchant,trying to take
our hard earned pounds
sparky