Philips 23PFL5522 - Trouble with VCR

[Turnip]

Hi Folks,

Have a customer complaining of 'top pulling' with pre-recorded tapes. Tried VCR on the bench Vestel and no problems.

Back to cust's and it pulls on most everything taped.

Wonder if there's anything to adjust in the Philips menu ?  - Thanks - Chris.

PS - Bruce - Don't suggest a pitchfork, as went looking for mine yesterday when firing up garden rubbish. The grand children seem to have lost it somewhere in the wood having a wild adventure of some sort. They never recall where they leave stuff, and the wood is some 6 rambling Acres -

Admit it's not mine, as owners don't go for townies like what I is.