SAMSUNG WS32Z419D CRT Dark strange picture

[axzed]

Hi all, 
I have shelved this for a while now but finding this forum I will resurrect the subject though my memory of my previous endeavours is very sketchy. As I said, the picture is very dark, murky & blotchy.
 When placed face down it recovered but soon lost it again.
There was charring off the neck yoke rgb loom on 1 connection.
I think it is probably a s/c between heater/cathode.
Any precedents appreciated.
It's a nice widescreen HD ready hi res slimline CRT and there are no WS models in the faults list on here..
thanks